Or it's a good case for a solid identity system built into your commenting tools.Which the WashPost tried once or twice before. That they're at the center of this brouhaha underlines how complicated it is, when I think they've been at the forefront at least in thinking about the problem, if not finding a workable solution.
Cole said he was stunned by the comments. Before agreeing to cooperate for the story, he said, reporter Annie Gowen had told him The Post monitors abusive comments. He had been reassured after reading The Post's rules that forbid inappropriate comments.I see this as the biggest problem: Reporters promising things they shouldn't, and the WP being unclear about what it's commenting policy should be policing.
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